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PlushCare is a simple and convenient telehealth service that allows you to videoconference with Board Certified physicians and pediatricians – all of whom have been trained at 25 top ranking medical schools including Stanford University, University of California – San Francisco, and University of California – Los Angeles.
Our physicians will diagnose your health issue and provide recommended treatments based on your symptoms. You can communicate with a physician via telephone or secure video, be diagnosed, and when appropriate have prescriptions electronically sent to a local pharmacy of your choice.
Telehealth is a convenient service for the diagnosis and treatment of many non-acute medical conditions including but not limited to:
Fresno Unified plan participants have most commonly used PlushCare for respiratory conditions, urinary conditions and skin conditions. In fact, over one-third of the appointments were scheduled for respiratory conditions. Most plan participants using PlushCare call the service 3-5 times per year.
First time users will need to create a profile. For your profile, you will need to provide your name, date of birth, gender, email address and create a password. It only takes a moment! If you need help setting up your PlushCare account or have additional questions, please contact TeamCare at 866-724-0032.
There are three convenient ways to access PlushCare:
1. Select “Book Appointment” and choose which physician you wish to talk with at a time that is convenient for you.
2. Once you confirm your appointment, you will receive email/text confirmations of your appointment. The doctor will call or video chat with you at the scheduled appointment time.
3. If necessary, prescriptions will be sent to your pharmacy in seconds!
As a Plan Option C participant, Kaiser Permanente provides you with a myriad of ways to manage your health. If you are pressed for time and/or prefer to meet with your physician via video, you can schedule an appointment in minutes by phone or using your mobile phone or computer. You can also email your physician, view lab results, and refill prescriptions.
* – Available for Adult and Family Medicine, Women’s Health, Pediatrics and Optometry. Video visit not available for Optometry.
Kaiser Permanente recommends that you download the KP My Doctor Online app which can help you take wellness to the next level. It’s available as a free app for the iPhone, iPad, or iPod Touch, as well as Android-powered phones. As a KP member, you can get personalized alerts about the care you and your family need to stay healthy; receive health screenings and immunization notices, seasonal health tips from our physician experts, and appointment information and reminders to get good health on the go.
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